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GlassHouse Cloud Services
Monitoring as a Service
GlassHouse Cloud Services

Monitoring as a Service

Ensure the continuous monitoring and analysis of your infrastructure and application performance data every minute of every day, all year round, from a centralized location with GlassHouse's Monitoring as a Service (MaaS)!

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Monitoring as a Service
ABOUT FEATURES ADVANTAGES REFERENCES CONTACT FORM SERVICES AND SOLUTIONS

ABOUT

Enhance your decision-making capabilities by accessing actionable insights derived from reliable data through continuous 24/7 infrastructure monitoring!

GlassHouse Monitoring as a Service (MaaS) enables GlassHouse experts to analyze and visualize your infrastructure and application data in real time, allowing you to quickly intervene in all problems. In this way, you prevent long service interruptions, quickly resolve problems, and increase the efficiency of your business.

When designing the Monitoring as a Service service, we aimed to go beyond status monitoring by adding application performance monitoring capabilities. GlassHouse Monitoring as a Service supports today's popular technologies such as servers, virtual machines, cloud applications, application servers, databases, big data stores, middleware and messaging components, web servers, web services, and ERP packages. With our technology ready to monitor Docker and microservices, you can measure your virtual resource usage more comprehensively and make your capacity planning more effectively.

ABOUT

FEATURES

Discover the features of our Monitoring as a Service.

Robust Infrastructure Monitoring for on premise and Cloud environments

Flexible Multi-Cloud Monitoring

Monitoring for Middleware, Databases, Web Servers, and more

Proactive Operations Center for immediate issue resolution

Expert Monitoring Team for tailored solutions

Extensive Managed Services for comprehensive support

ADVANTAGES

Unveil the benefits of GlassHouse Monitoring as a Service
ADVANTAGES
  • Proactive Operations Center
    At GlassHouse, our Proactive Operations Center runs 24/7/365 to ensure the security of your IT infrastructure without delay. By monitoring with precision metrics, you gain the power to extract actionable insights from reliable data and immediately address potential issues.
  • Implementation Competence
    Our team of monitoring experts at GlassHouse possesses deep knowledge in key applications and processes. Collaborating with you, they craft tailored monitoring solutions to meet your unique business requirements, enhancing operational efficiency, performance, and competitive advantage.
  • Managed Services
    With over a decade of experience providing managed services to top-tier businesses, GlassHouse offers a wide range of solutions, from environment monitoring to supporting your team. This streamlined approach gives you a single point of contact and end-to-end solution partner, simplifying your operations.
  • The Most Competent Team in the Industry
    Since 2004, our dedicated team has been committed to delivering business continuity to information technology-intensive businesses. We are continuously investing in technology and manpower to support our 24/7 operations. We offer all this experience at your service.​

REFERENCES

We are a member of the teams of Turkey's leading companies!

CONTACT FORM

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Providing manufacturer-independent, fully open-source Kubernetes container infrastructure management.

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Securely and scalably store your unstructured data. Benefit from dynamic capacity and high availability today!

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Disaster Recovery as a Service

Restore your data and applications seamlessly without loss using geographically redundant infrastructure for disasters!

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Backup as a Service

Backup workloads in a secure and high-performance cloud environment to ensure business continuity, data redundancy, and rapid recovery across all scenarios.

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Monitoring as a Service

Ensure the continuous monitoring and analysis of your infrastructure and application performance data every minute of every day, all year round, from a centralized location with GlassHouse's Monitoring as a Service (MaaS)!

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Firewall as a Service

Protect your operations from cyber threats by fulfilling your security policy and rule management requirements with a cloud-managed firewall service. Safeguard your business against potential security breaches.

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Web Application Firewall (WAF) as a Service

Ensure the uptime of your applications by preventing malicious data packets from damaging your application layer!​

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IPS as a Service

Detect all anomalies in your IT infrastructure instantly and strengthen the immune system of your IT infrastructure.

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Load Balancer as a Service

Ensure the performance of your web servers against fluctuating network traffic loads with GlassHouse Load Balancer as a Service.​

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Antivirus as a Service

Maintain the security of all your servers by implementing regular scans and protection against viruses and other threats through a centralized cloud-based control system!

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Vulnerability Management as a Service

Stay on guard against security vulnerabilities and zero-day attacks! Bid farewell to operational burdens such as version incompatibilities and update management!

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Managed Cloud Services Tailored for Finance Industry Compliance

Managed Cloud Services Tailored for Finance Industry Compliance

Accelerate your compliance with the strict regulations of the finance industry effortlessly and efficiently with our Managed Cloud Services tailored specifically for finance. Get your applications to market faster than competitors with ready-to-use infrastructure resources designed to meet industry requirements. Experience the ease and peace of mind with our Finance-Specific Regulatory Compliant Managed Cloud Services!

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SAP BASIS Managed Services Powered by AIOps

Entrust the management of your SAP BASIS infrastructure to our professional team, automate routine applications, and monitor your SAP BASIS infrastructure with AI-driven automated controls.

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Database Services

Entrust the management of your database operations to the industry's most competent team

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Operating System (OS) Management Services

Rely on our professional team to securely and efficiently manage your operating system inventory

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DevOps Services

Get support from our professional team for setting up and managing your DevOps infrastructures!

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Basis Services for RISE with SAP

Ensure proactive, performance-driven, and uninterrupted system management with GlassHouse Basis services delivering technical assurance throughout your RISE with SAP transition.

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Enterprise Cloud Infrastructure Services

Access services from our expert team for designing and managing private cloud infrastructures customized for your critical applications and business processes!

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Financial Cloud Infrastructure Services

Receive assistance from our expert team for designing, implementing, and managing custom cloud infrastructure architectures that fully comply with regulations tailored to your financial institution.

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Data Center Migration

Receive expert assistance from our professional team to strategize and carry out the seamless and efficient transition of your current IT infrastructure to a new location, ensuring zero data loss or downtime.

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On Premise Solutions
Hardware and Software Solutions

Backup and Business Continuity

Utilize the market's leading data redundancy and business continuity portfolio with local support and expertise by investing in scalable and adaptable technologies.

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Cyber Recovery Service

Experience a customized cyber recovery solution for your business. Benefit from a fully managed service and pristine data copies securely stored in an isolated digital vault. With this setup, you can instantly access clean data and restore your system post-cyberattacks.

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Dell Technologies Data Center Infrastructure Solutions

Leverage Dell Technologies' industry-leading servers, storage, data protection, and hyper-converged systems with GlassHouse's over 20 years of experience and unique local support.

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On Premise Cloud Rental Solution

Modernize your on-site IT infrastructure with a convenient monthly rental model!

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Utilize Fortinet's industry-leading product portfolio in network security, data center security, cloud security, and endpoint security with the assurance of GlassHouse.

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Utilize Extreme Networks' high-performance and secure network hardware and software solutions with the assurance of GlassHouse.

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Attain unparalleled data backup operation excellence with a simple, risk-free consumption model.

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For the healthy operation of your SAP infrastructure, receive services from GlassHouse experts in SAP Upgrade, SAP Migration, security, and all other management and operational matters.

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Sıkça Sorulan Sorular

How are alarm threshold values determined, and how do you prevent unnecessary (false positive) alerts?

Our MaaS offering is activated through a four-step process:
First, monitoring applications are deployed and integrated into your environment. Next, key metrics are jointly defined in detail. Threshold levels for triggering alerts, as well as whether these alerts will be routed to the GlassHouse operations team or your internal team, are clearly established. In the final stage, these metrics are reviewed regularly based on your business requirements and proactively updated. This ensures that thresholds remain accurate and unnecessary alerts are minimized.

Which monitoring tools do you use? Are the licensing costs included in the service price?

We utilize the MaaS Engine infrastructure, which consists of a combination of different monitoring products. All licensing costs for the tools used within this scope are included in the service price; no additional licensing fees are incurred by our customers.

Do you intervene when alerts are generated, or do you only notify the customer?

This is specific to the MaaS service and may vary depending on the scope of the additional services you receive (IaaS, CaaS, etc.). For example, if you have included Database (DB) Management or Operating System (OS) Management alongside your IaaS service, the GlassHouse operations team directly intervenes in all alerts outside the application layer. The scenarios in which intervention will take place are defined during onboarding, based on how each metric should be handled. In all cases, the scope is created transparently and in mutual agreement with you.

Can we receive monitoring services for SAP? Do you intervene when SAP-related alerts occur?

At GlassHouse, we possess strong expertise in SAP. We can effectively monitor your SAP infrastructure and applications. If you receive SAP BASIS services in addition to MaaS, we directly intervene in all alerts within the BASIS scope and take the necessary actions on your behalf.
However, if an alert is directly related to the application layer and requires SAP module consulting or ABAP development expertise, the alert is forwarded to your team, and remediation is handled on your side.