Monitoring as a Service
Ensure the continuous monitoring and analysis of your infrastructure and application performance data every minute of every day, all year round, from a centralized location with GlassHouse's Monitoring as a Service (MaaS)!
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ABOUT
Enhance your decision-making capabilities by accessing actionable insights derived from reliable data through continuous 24/7 infrastructure monitoring!
GlassHouse Monitoring as a Service (MaaS) enables GlassHouse experts to analyze and visualize your infrastructure and application data in real time, allowing you to quickly intervene in all problems. In this way, you prevent long service interruptions, quickly resolve problems, and increase the efficiency of your business.
When designing the Monitoring as a Service service, we aimed to go beyond status monitoring by adding application performance monitoring capabilities. GlassHouse Monitoring as a Service supports today's popular technologies such as servers, virtual machines, cloud applications, application servers, databases, big data stores, middleware and messaging components, web servers, web services, and ERP packages. With our technology ready to monitor Docker and microservices, you can measure your virtual resource usage more comprehensively and make your capacity planning more effectively.
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Complete the form to get in touch with us! Let's build the infrastructure of success for your IT operations together.
FEATURES
Discover the features of our Monitoring as a Service.
Robust Infrastructure Monitoring for on premise and Cloud environments
Flexible Multi-Cloud Monitoring
Monitoring for Middleware, Databases, Web Servers, and more
Proactive Operations Center for immediate issue resolution
Expert Monitoring Team for tailored solutions
Extensive Managed Services for comprehensive support
ADVANTAGES
Unveil the benefits of GlassHouse Monitoring as a Service
At GlassHouse, our Proactive Operations Center runs 24/7/365 to ensure the security of your IT infrastructure without delay. By monitoring with precision metrics, you gain the power to extract actionable insights from reliable data and immediately address potential issues.
Our team of monitoring experts at GlassHouse possesses deep knowledge in key applications and processes. Collaborating with you, they craft tailored monitoring solutions to meet your unique business requirements, enhancing operational efficiency, performance, and competitive advantage.
With over a decade of experience providing managed services to top-tier businesses, GlassHouse offers a wide range of solutions, from environment monitoring to supporting your team. This streamlined approach gives you a single point of contact and end-to-end solution partner, simplifying your operations.
Since 2004, our dedicated team has been committed to delivering business continuity to information technology-intensive businesses. We are continuously investing in technology and manpower to support our 24/7 operations. We offer all this experience at your service.
REFERENCES
We are a member of the teams of Turkey's leading companies!
Customer Experiences
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Read MoreFrequently Asked Questions
Our MaaS offering is activated through a four-step process:
First, monitoring applications are deployed and integrated into your environment. Next, key metrics are jointly defined in detail. Threshold levels for triggering alerts, as well as whether these alerts will be routed to the GlassHouse operations team or your internal team, are clearly established. In the final stage, these metrics are reviewed regularly based on your business requirements and proactively updated. This ensures that thresholds remain accurate and unnecessary alerts are minimized.
We utilize the MaaS Engine infrastructure, which consists of a combination of different monitoring products. All licensing costs for the tools used within this scope are included in the service price; no additional licensing fees are incurred by our customers.
This is specific to the MaaS service and may vary depending on the scope of the additional services you receive (IaaS, CaaS, etc.). For example, if you have included Database (DB) Management or Operating System (OS) Management alongside your IaaS service, the GlassHouse operations team directly intervenes in all alerts outside the application layer. The scenarios in which intervention will take place are defined during onboarding, based on how each metric should be handled. In all cases, the scope is created transparently and in mutual agreement with you.
At GlassHouse, we possess strong expertise in SAP. We can effectively monitor your SAP infrastructure and applications. If you receive SAP BASIS services in addition to MaaS, we directly intervene in all alerts within the BASIS scope and take the necessary actions on your behalf.
However, if an alert is directly related to the application layer and requires SAP module consulting or ABAP development expertise, the alert is forwarded to your team, and remediation is handled on your side.