Network Operation Center (NOC) is a central location where network administrators control and monitor one or more networks. Its main purpose is to manage optimal network activities across various platforms, environments and communication channels.
A network operation center monitors power failures, communication line warnings and other performance areas that might affect the network. In addition to large institutions with large networks, network service providers also have a network operation center, a room in which the visualization of the network or the networks that are monitored, workstations that show details of the network status and the necessary software are present. Network operation center is the focal point for troubleshooting network problems, distributing and upgrading software, managing router and domain name, monitoring performance and coordinating with connected networks. Technical teams at the network operation center carefully keep track of the endpoints they monitor and manage, independently troubleshoot manifesting problems and take measures to prevent problems. Engineers and technicians at a network operation center are responsible from monitoring the condition, safety and capacity of the infrastructure. They take decisions to optimize network performance and institutional efficiency, then implement the necessary measures. Network operation center technicians categorize a problem under certain tags in terms of its significance, type and other criteria when any action or response is requested from the administrative service provider. Depending on the organizational relationship between the network operation center and the administrative service provider, the technical teams might work together to solve the problem and identify the underlying issues to prevent future problems.
Network operation centers have these additional capacities: