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Monitoring as a Service

It is a common knowledge that business requirements on IT are increasing by the day.

Modern IT infrastructures continue to grow in size, scale and complexity, while the demand for higher SLAs (service level agreements) is increasing. Unfortunately, IT departments are having a challenge with increased budgets and resources required to keep up with these developments.

As multi-vendor deployments are becoming the norm; unceasing production of log, flow and machine data are becoming available. The ability to obtain actionable intelligence from this data represents a tremendous opportunity for businesses. Of course, companies will require the ability to collect, analyze, visualize and respond to this data in real-time in order to realize the full benefits. Otherwise, the information and trend intelligence captured will simply be wasted. With the risk of extended outages, slower time to resolution and excessive downtimes, the stakes are high.

Many IT organizations have invested in costly software solutions to collect, analyze and visualize infrastructure data. Unfortunately purchasing the latest monitoring software does not automatically guarantee success.
 

In our opinion organizations face 4 main obstacles as they try to collect, analyze, visualize and respond to infrastructure and application data.

 
  • A lack of monitoring experts that are experienced in setting up the initial monitoring environment

     
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    A lack of experience in deciding on the correct KPIs (key performance indicators) to track and setting up meaningful thresholds. A common issue experienced by an enterprise that has invested in a new monitoring software is that soon after it goes live with the solution, it gets inundated with alarm emails.  Soon the  the team is buried in alarms and sets up an Outlook rule to file the communication away.  This results in the monitoring solution not being used to its full capability.

     
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    As companies connect their IT infrastructure and application stack with a monitoring solution, they also need to set up a multishift operations center to man the ‘monitors.’ The challenges associated with a 24/7/365 operation are complex. Companies need to take not only technology challenges into account, but also design their HR processes to support a 24/7/365  IT operation.

     
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    IT evolves quickly. As companies shift between different vendors, deploy new technologies such as containers, the monitoring environment needs to be redesigned, redeployed and supported.


These challenges to monitoring are costly to address. As a result, while almost all enterprises have workloads that need to be supported 24/7/365, few have made the required investments to support their workloads 24/7/365.

GlassHouse Monitoring as a Service allows organizations to collect, analyze, and respond to IT application and infrastructure data 24/7/365 without breaking the bank.

Since GlassHouse Monitoring as a Service utilizes  its state-of-the-art proactive operation center,  you  can benefit from a world class service without prohibitive up-front investments. In creating the MaaS solution, GlassHouse has gone above and beyond simple state monitoring. GlassHouse Monitoring as a Service provides enterprises with unparalled application performance monitoring.

Application Performance Monitoring is more than just posting metrics on a dashboard. It is all about ensuring that your business applications are performing as expected, at all times, with proper tracking and reporting of performance issues.
 

Which IT infrastructures can be monitored with GlassHouse Monitoring as a Service?


GlassHouse Monitoring as a Service ensures that you can supply uninterrupted high quality services to end users wherever your infrastructure is located: on premise, at a hosting center or on a public cloud such as Amazon AWS, Windows Azure or GlassHouse Cloud.
 

NETWORK MONITORING

PHYSICAL SERVER MONITORING

VIRTUAL SERVER MONITORING

DATABASE MONITORING

Measuring database attributes to monitor application productivity.

HETEROGENEOUS APPLICATION MONITORING WITH TRANSACTION LEVEL INSIGHTS

SYNTHETIC APPLICATION MONITORING WITH A REAL BROWSER

MONITOR MIDDLEWARE & MESSAGING COMPONENTS

Code-level diagnostics for Java, .NET, Ruby on Rails, Node.js, .NET Core and PHP applications.

MONITOR APPLICATION SERVER PERFORMANCE

Out-of-the-box support for:

MONITORING FOR WEB SERVERS AND SERVICES

Out-of-the-box support for:



 

How can enterprises start consuming GlassHouse Monitoring as a Service?


GlassHouse Monitoring as a Service is not deployed using a cookie-cutter methodology. We start by taking an account of your business objectives and existing IT environment. We use a four step process to create the right monitoring service for your environment.
 

STEP 1

The first step is setting up your monitoring environment,

STEP 2

Second step focuses on establishing unique KPIs and thresholds that meet your business’ needs,

STEP 3

Third step allows us to start reacting to actionable data,

STEP 4

Once we go live, we start to support your business by continuously evolving your monitoring solution to your business objectives and IT environment.

 

Why GlassHouse Monitoring as a Service?

 
  • BUSINESS CONTINUITY IS IN GLASSHOUSE’S DNA.

    We started as a data backup and business continuity service company in 2004. We know what it takes to secure ongoing operations. Achieving 24/7 monitoring is prohibitively expensive for individual organizations since it requires a significant amount of technology and staff. With the GlassHouse Cloud Monitoring Service, you can prevent problems from occurring by ensuring that all your IT components, from application layer to hardware layer, are monitored 24/7.

  • ENTERPRISE GRADE INFRASTRUCTURE.

    Monitoring technologies are evolving rapidly. To achieve business objectives, multiple tools might be used to create a solution. GlassHouse is constantly investing in Research and Development to improve our monitoring capabilities. On our platform, you can rest assured that all industry best practices are followed and your workloads are secure.

  • INNOVATE RAPIDLY WITH GLASSHOUSE.

    On GlassHouse Monitoring as a Service platform you do not need to put your ideas on hold, as you wait for hardware and associated services to be deployed. Our computing infrastructure is available and can be ready in minutes or hours, rather than the days or weeks it could take to set up internally.

  • INCREASE STABILITY, RELIABILITY, AND SUPPORTABILITY.

    GlassHouse specializes in running Enterprise IT. When you are on our platform there’s no need to maintain and upgrade software and hardware or troubleshoot equipment problems. GlassHouse’s team takes care of all of that so that you can focus on your own business.

 

GlassHouse Cloud Services


 
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