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SAP Basis Support Services

24/7 Full Basis Support

An SAP system administrator ensures that the BASIS components of every SAP system and their functions are working correctly during live operation… Everything you do as system administrator should serve a single purpose: to secure and protect system integrity.” — SAP Administration: Practical Guide, p. 17, 25 Galileo Press, 2011.

SAP Basis is the foundation of any SAP system.

We specialize in Basis Managed Services at SAP Best Practices standards, with an unequaled commitment to customer service. Remote Basis Administration includes, but is not limited to the following:
 

System Monitoring

  • Monitoring the SAP System
  • Monitoring Database System
  • Monitoring the Operating System
  • Monitor System Availability

System Administrator

  • Managing system performance
  • Monitor system for current and impending issues
  • Perform upgrades and installations
  • Perform the periodic “Critical Tasks” as prescribed by SAP Best Practice
 

Database Administrator

  • Perform database upgrades
  • Apply database patches
  • Performing system refreshes
  • Optimize database
  • Adjust performance parameters

User Access Administrator

  • User account creation
  • Security role assignments
  • Authorization issue investigation
  • Audit reports and assistance
 

Transport Administrator

  • Transports
  • TMS Troubleshooting
  • Client Copies, imports and exports

Background Job Administrator

  • Monitor for job failure or completion
  • Schedule background jobs
  • Assist in assessing business impact of failed jobs
  • Troubleshoot issue with background jobs


In addition to ensuring maximum ROI on your SAP investment, expert Basis support frees your in-house IT team to focus on essential business-facing projects and keeps them off of the nights-and-weekends grind.
 

Thanks to SAP basis support service;

İkon REDUCE THE COST OF YOUR IT OPERATIONS
Thanks to expert know-how, continuous implementation of innovations and the use of best-practice tools and processes, your IT operating costs will dramatically decrease.
İkon REDUCE YOUR INVESTMENT COSTS
Turn your investment costs (capex) into flexible adjustable expenses required for actual operations. (opex)
İkon REDUCE OPERATIONAL RISKS
Breathe a sigh of relief by handing over your operational risks to GlassHouse.
İkon TAKE ADVANTAGE OF PROPERTY SECURITY
Secure your costs with high-quality services tailored to your specific needs and service packages.
İkon INCREASE YOUR FLEXIBILITY
Increase the freedom of your IT team and make more strategic work possible through sharing risk and operational burdens.
İkon INCREASE YOUR ABILITY TO INNOVATE
Undertake innovative work with access to the latest technologies and products, as well as the current technical knowledge of a partner specializing in SAP services.
 
 
 

SAP Services

 
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